April 16, 2024

- Written By

Ben Emmrich

Revolutionizing Parcel Shipping for 3PLs: Tusk Logistics & Extensiv Partnership


In today’s eCommerce ecosystem, third-party logistics (3PL) providers face a constant challenge – exceeding the expectations of their customers while keeping their operations cost- effective and competitive.

As they push to retain margin, one of a 3PL’s most pressing pain points is their small parcel shipping operation. 3PLs must provide high quality, dependable deliveries to ensure customer satisfaction, while constantly lowering per parcel shipping costs. It’s a challenge for 3PLs to accomplish both, especially when most 3PLs rely heavily on a single parcel carrier, leaving them vulnerable to rising costs and disappointing service.

The alternatives that exist to the legacy national parcel carriers like FedEx or UPS are difficult to access at scale, nationwide. The best alternatives are regional parcel carriers, like GLS, UDS, Couriers Express, Optima, Better Trucks, LSO and CDL, but each regional carrier requires custom negotiation, bespoke technical integration and ongoing operational bandwidth to monitor performance. This high level of complexity and effort means that most shippers choose not to
access alternative carriers, and don’t experience the savings and great service they’d provide – over 30% in per parcel savings, on average.

Extensiv and Tusk Logistics believe there’s a better way and have partnered to solve this challenge. Tusk Logistics is now available to all Extensiv customers using 3PL Warehouse Manager and Extensiv’s Small Parcel Suite.

This strategic alliance empowers Extensiv’s customers with access to a robust set of affordable and efficient shipping solutions, powered by the Tusk network of top-tier regional carriers at pre-negotiated rates. Tusk’s services arem seamlessly available on Extensiv and can be activated with ease, enabling Extensiv 3PLs to exceed their customer’s shipping expectations while keeping costs low.

Tusk Logistics Puts Shippers First

Tusk’s network of regional carriers provides shippers of all types with lower costs, reliable service, and proactive support on every parcel with no new software needed or the overhead of negotiating rates. By leveraging its deep integration with Extensiv’s robust and open platform, Tusk is able to offer shippers access to cost-effective regional carriers, providing an alternative to legacy national parcel carriers.

One of the key benefits of Tusk for Extensiv users is substantial revenue opportunity. Extensiv 3PLs that leverage Tusk can expect to save more than 30% on each Tusk parcel vs their negotiated rates with legacy national parcel carriers, margin they can use to pass onto their customers or improve their own bottom line. Additionally, Tusk’s shipping network is reliable, with time in transit speeds and delivery quality that often exceeds legacy national parcel carriers.

Critically, the Tusk team monitors each parcel in real-time, taking proactive action to fix any delivery problems that arise. This proactive support stops service failures before they impact a customer’s experience, improving overall customer retention and satisfaction.

Extensiv and Tusk Logistics Integration

Tusk’s seamless integration with Extensiv’s Small Parcel Suite allows Extensiv 3PLs to effortlessly incorporate Tusk’s solution into their existing workflow. No new software or development is required – Tusk is ready to go inside Extensiv as another parcel carrier option. Within minutes, Shippers can compare Tusk service to their existing carriers. Tusk wins only on
its merit – when it’s the lowest cost or fastest delivery option.

“I highly recommend Tusk Logistics, their integration with Extensiv is seamless, making it the easiest setup I've experienced. Their exceptional customer service ensures a smooth process, for every shipment. This is on top of the parcel savings we see when using Tusk,” said Rachel O’Brien, the Director of Fulfillment at Frozen Logistics. “We're excited to offer this valuable partnership to our customers.”


The partnership between Tusk Logistics and Extensiv delivers immediate value to 3PLs that leverage Extensiv’s robust Small Parcel Suite. By offering cost-effective, reliable shipping solutions and seamless integration within the Extensiv’s Small Parcel Suite, this partnership empowers 3PLs nationwide to exceed their customers’ shipping expectations and unlock incremental revenue.

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